Privacy Policy

Introduction

This Privacy Policy explains how XIX GLOBAL VENTURES LIMITED ("XiX TRiPS", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use xixtrips.com or any related websites, mobile applications, and travel services.

This Policy applies to visitors, registered users, customers, and anyone interacting with XiX TRiPS travel services.

Who We Are

XiX TRiPS is operated by:

Information We Collect

How We Use Your Information

We use your information to:

• Provide and manage travel bookings.
• Create and manage your account.
• Process payments, refunds, and cancellations.
• Send booking confirmations and travel updates.
• Provide customer support.
• Improve our website and services.
• Prevent fraud and unauthorized activity.
• Comply with legal and regulatory obligations.
• Send promotional communications where permitted.

Where required by law, we process your personal data based on contractual necessity, legal obligations, legitimate interests, or your consent.

How We Share Information

Your information may be shared with:

• Payment processors.
• Travel suppliers and booking partners.
• Hosting and cloud infrastructure providers.
• Customer support platforms.
• Analytics and performance providers.
• Government authorities or legal advisors where required by law.

We do not permit our service providers to use your personal information for their own independent marketing purposes unless required by law or disclosed to you.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Operate and secure the website.
• Remember your preferences.
• Analyze website traffic.
• Improve website performance.
• Enhance your browsing experience.

You can manage cookies through your browser settings or by using our Cookie Preferences where available.

For additional details, please refer to our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to provide services, manage bookings, resolve disputes, prevent fraud, comply with legal obligations, and maintain business records.

Retention periods vary depending on the nature of the data and applicable legal requirements.

Data Security

We implement appropriate technical and organizational safeguards including secure servers, restricted access, encryption where appropriate, and continuous monitoring to protect your information.

Although we strive to protect your information, no online system can guarantee complete security.

Your Privacy Rights

India

Where applicable, you may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.

European Union / United Kingdom

If applicable, you may have rights including:

• Access
• Correction
• Deletion
• Data Portability
• Restriction of Processing
• Objection to Processing
• Withdrawal of Consent

California Residents

Where applicable, California residents may have rights to know, correct, delete, and opt out of the sale or sharing of personal information in accordance with California privacy laws.

To exercise any privacy rights, please contact us using the details provided below.

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information, please contact us immediately so appropriate action can be taken.

International Data Transfers

Your information may be processed outside your state or country by trusted service providers, vendors, and travel partners.

Where legally required, appropriate contractual and organizational safeguards are implemented to protect transferred information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or technology.

Any significant changes will be published on this page together with an updated effective date.

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